Terms of Service
Welcome to Havitera. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using Havitera.com (“Site”), placing an order, or interacting with our content, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or services.
1. Using Our Website
Havitera provides an online platform where you can browse, select, and purchase kitchen products designed to make everyday life more efficient and enjoyable. You agree to use this Site in a responsible, lawful manner and to provide accurate information when making purchases or creating an account.
We reserve the right to modify, suspend, or discontinue the Site or any portion of it at any time without prior notice.
2. Orders and Pricing
All product prices listed on the Site are expressed in the currency displayed at checkout and are subject to change without notice. Although we strive for accuracy, errors in pricing or product information may occur.
When you place an order, that order is an offer to purchase products. Acceptance of your order occurs when we confirm that the order has been processed and shipped, or when we send you a confirmation email. We may refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in pricing or product information
- Issues identified by our fraud prevention systems
3. Payment
By placing an order, you authorize Havitera and our third‑party payment processors to charge the applicable payment method you provide. We do not store your full payment card information on our servers — all payments are handled securely by trusted processors.
If a payment cannot be authorized or completed, we retain the right to cancel the order or withhold shipment until the issue is resolved.
4. Shipping and Delivery
Our shipping and delivery practices are described separately in our Shipping Policy. You agree that delivery timelines are estimated and may vary due to carrier delays, customs, weather, or other factors beyond our control.
Title and risk of loss for products purchased pass to you upon delivery to the carrier.
5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated by reference into these Terms. Please review that policy for details about eligibility for returns, return shipping instructions, and refund timelines.
6. Intellectual Property
All content on the Site, including text, images, graphics, logos, and product designs, is the property of Havitera or our licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any content on this Site without express written permission.
7. User Conduct
When using our Site, you agree not to:
- Harass, defame, or threaten others
- Interfere with the operation of the Site
- Upload or transmit harmful or unlawful content
- Attempt to gain unauthorized access to our systems
We may, in our sole discretion, refuse service, terminate accounts, or remove content that violates these Terms or is otherwise objectionable.
8. Disclaimers and Limitation of Liability
Our products and services are provided “as is” and “as available.” To the fullest extent permitted by law, Havitera disclaims all warranties, express or implied.
In no event shall Havitera, its affiliates, or its partners be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in all cases.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
10. Contact Information
If you have any questions about these Terms or your rights and obligations, please contact us:
Havitera
8550 Santa Monica Blvd, Ste 300, Ste 314
West Hollywood, CA 90069
📞 (+1) 814‑900‑6970
📧 service@havitera.com
Thank you for choosing Havitera. We’re committed to bringing thoughtful design and dependable service to every kitchen — and these Terms help ensure that your experience with us is clear, respectful, and fair.